These Terms & Conditions govern your use of the cae365 platform. Please read this document carefully before creating an account or placing any bet or wager. By accessing cae365, you confirm that you have read, understood, and agreed to these terms in full.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and cae365 ("the Platform", "we", "us", "our"). By registering an account, making a deposit, or using any service provided by cae365, you agree to be bound by these terms in their entirety. If you do not agree, you must not use the cae365 platform.
These Terms & Conditions ("Terms") apply to all users of the cae365 platform, accessible at cae365.app and any associated sub-domains or mobile-optimised interfaces. By accessing or using cae365, you acknowledge that you have read these Terms in full, that you understand their content, and that you agree to be legally bound by them.
cae365 reserves the right to update, amend, or replace these Terms at any time. Where material changes are made, cae365 will notify registered players via the contact details held on their account. Your continued use of the platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
These Terms should be read in conjunction with the cae365 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between the Player and cae365.
Access to and use of the cae365 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times during your use of the platform:
Age Verification: cae365 operates a strict 18+ policy. We reserve the right to request documentary proof of age at any time. Failure to provide satisfactory verification may result in account suspension and the withholding of withdrawals pending completion of identity checks.
Each player is permitted to hold a single registered account on the cae365 platform. The creation of multiple accounts by the same individual — whether using the same or different personal details, payment methods, or device identifiers — is strictly prohibited. cae365 employs automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are identified, cae365 reserves the right to close all associated accounts and void any winnings or bonuses accumulated across them.
You are required to provide accurate, complete, and current personal information when registering your account, including your full legal name, date of birth, residential address, and contact details. You are responsible for keeping this information up to date. Providing false, misleading, or incomplete registration details constitutes a material breach of these Terms and may result in immediate account closure.
You are solely responsible for maintaining the confidentiality of your account username and password. cae365 will not be liable for any loss or damage arising from unauthorised access to your account where such access resulted from your failure to keep your login credentials secure. You must notify cae365 immediately at [email protected] if you suspect unauthorised access to your account.
cae365 operates a Know Your Customer (KYC) programme in accordance with responsible gaming best practices. You may be required to submit identity verification documents — including a government-issued photo ID, proof of address, and proof of payment method — before withdrawals are processed or at any other time deemed necessary by cae365. Failure to complete KYC verification within a reasonable period may result in account suspension.
cae365 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard. The availability of specific payment methods may vary from time to time. All transactions are processed in Bangladeshi Taka (BDT).
The minimum deposit amount at cae365 is ৳500. There is no maximum single deposit limit imposed by the platform, although individual payment providers may apply their own transaction limits. Players are advised to check applicable limits with their chosen payment provider before initiating a deposit.
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your cae365 account within thirty seconds of the transaction being confirmed by the payment provider. Deposits via bank transfer or card may take longer depending on the processing times of the relevant financial institution. cae365 does not charge a fee for deposits; however, your payment provider may apply their own transaction charges.
Withdrawal requests are processed by cae365 during standard operating hours. Withdrawals to bKash, Nagad, and Rocket wallets are typically completed within minutes of approval. Bank and card withdrawals may take between one and five business days depending on the receiving institution. cae365 reserves the right to conduct identity and security checks before processing any withdrawal request.
Withdrawals are subject to the following conditions:
An account is considered dormant if it has had no login activity for a continuous period of twelve (12) months. cae365 reserves the right to apply a monthly dormancy administration fee of ৳200 to dormant accounts where a positive balance is held, subject to applicable law. Players will be notified before any dormancy fee is applied.
cae365 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and conditions published alongside each individual promotion. In the event of any conflict between the general terms set out in this section and the terms of a specific promotion, the promotion-specific terms shall prevail.
Unless otherwise stated in the terms of a specific promotion, all bonus funds awarded by cae365 are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The applicable wagering requirement will be clearly stated in the promotion terms. Wagering requirements must be met within the validity period specified for each bonus; unused bonus funds will expire at the end of the validity period.
Bonuses are available to eligible registered players only. cae365 reserves the right to determine eligibility for any promotion at its sole discretion. Players who have self-excluded, are subject to account restrictions, or have breached these Terms are not eligible for bonuses. Only one welcome bonus may be claimed per player, per household, and per device.
Any attempt to exploit, abuse, or circumvent the bonus system — including but not limited to the use of multiple accounts, collusion, irregular betting patterns designed to meet wagering requirements without genuine play, or the use of automated systems — constitutes bonus abuse and is strictly prohibited. cae365 reserves the right to void bonuses, cancel pending withdrawals, and close accounts where bonus abuse is identified.
Transparency Commitment: cae365 publishes full wagering requirements, eligible games, minimum odds, and expiry dates for every promotional offer. We do not impose hidden conditions. If you have a question about a specific bonus term, contact our support team before opting in.
All bets placed on the cae365 sportsbook are subject to the specific rules applicable to the relevant sport and market. By placing a bet, you confirm that you understand the bet type, the applicable odds, and the potential payout. Bets are final once confirmed and cannot be cancelled or amended except in accordance with the cash-out facility where available.
Odds displayed on the cae365 platform are subject to change at any time prior to bet confirmation. The odds applicable to a bet are those confirmed at the time the bet is accepted by the platform. cae365 reserves the right to correct any palpable error in odds — including odds that are clearly incorrect due to technical fault or human error — and to void or re-settle bets accordingly.
If an event on which a bet has been placed is cancelled, postponed, or abandoned before the applicable completion threshold is met, cae365 will void the relevant bet and return the stake to the Player's account. The specific rules for each sport and market type (including the completion thresholds for cricket matches, football games, and other events) are set out in the sport-specific rules published on the platform.
cae365 applies maximum payout limits per event and per market. These limits are displayed on the bet slip at the time of placement. Where winnings calculated at the confirmed odds would exceed the applicable maximum payout, the payout will be capped at the stated maximum. cae365 reserves the right to adjust maximum payout limits at any time.
In-play (live) betting markets are subject to rapid change and may be suspended or closed at any time during an event. Bets placed during a live event are accepted at the odds displayed at the moment of confirmation. cae365 accepts no responsibility for bets that were not confirmed before a market suspension. Internet latency, connection issues, or delays on the Player's side do not constitute grounds for the cancellation of a confirmed bet.
All casino games available on the cae365 platform are supplied by certified third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Each game uses a certified Random Number Generator (RNG) that has been independently tested and audited to ensure fair and unpredictable outcomes. Published Return-to-Player (RTP) percentages are provided by the game supplier and reflect the theoretical long-term average return under normal operating conditions.
In the event of a technical malfunction, disconnection, or software error during a casino game session, the round in progress may be declared void and the stake for that round returned to the Player's account balance. cae365 will not be liable for any losses or missed winnings resulting from a game malfunction, server error, or interruption to internet connectivity on the Player's side.
Each casino game has its own minimum and maximum stake limits, which are displayed within the game interface. Players are responsible for reviewing the applicable stake limits before commencing play. cae365 reserves the right to adjust game stake limits at any time.
The following activities are strictly prohibited on the cae365 platform and constitute a material breach of these Terms:
cae365 reserves the right to suspend or permanently close any account found to be engaged in prohibited conduct, to void all bets and bonuses associated with that account, and to withhold any funds pending investigation. Where prohibited conduct involves suspected criminal activity, cae365 may refer the matter to relevant authorities.
cae365 is firmly committed to promoting responsible gambling among all players. We believe that gambling should remain an entertaining leisure activity, and we provide a comprehensive suite of player protection tools accessible from every registered account. These tools include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options.
Players who feel that their gambling may be becoming a problem are encouraged to contact our support team at [email protected] or to use the self-exclusion tool available in their account settings. Self-exclusion requests are processed within 24 hours of receipt. During the self-exclusion period, the player's account will be suspended and no promotional communications will be sent.
cae365 strictly enforces its 18+ age policy. All new accounts are subject to age verification checks, and cae365 reserves the right to suspend an account pending satisfactory proof of age at any time. For further information on our responsible gaming framework, please refer to our dedicated Responsible Gaming page.
18+ Only: Gambling is for adults aged 18 and above. If you are under 18, you must not access or use the cae365 platform under any circumstances.
All content on the cae365 platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and layout of the platform — is the property of cae365 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.
You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform, or access to the platform, without the express written permission of cae365. Game content displayed on the platform is the intellectual property of the respective game providers and is used by cae365 under licence.
To the fullest extent permitted by applicable law, cae365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, even if cae365 has been advised of the possibility of such damages.
cae365's total aggregate liability to any Player in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit cae365's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
cae365 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect, except where changes are required urgently for legal, regulatory, or security reasons, in which case they may take effect immediately.
The date of the most recent revision is displayed at the top of this document. Your continued use of the cae365 platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the platform and close your account.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which cae365 operates. cae365 makes no representation that the platform or its services are appropriate or available for use in any jurisdiction other than those in which it is permitted to operate.
In the event of any dispute between a Player and cae365, the Player agrees to first contact cae365 customer support at [email protected] to attempt an informal resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue the matter through the appropriate legal channels. cae365 is committed to handling all disputes fairly, transparently, and in good faith.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the cae365 platform, please contact our support team using the details below. All correspondence should be in English to ensure accurate and timely handling of your query.
cae365 aims to respond to all written queries within 24 hours of receipt. For urgent account security matters, please use the live chat function available within your logged-in account dashboard for the fastest response.
Every cae365 promotion publishes wagering requirements, eligible games, minimum odds, and expiry dates upfront. No hidden conditions — what is written in the promotion terms is the complete picture.
Once your account is verified and wagering conditions are met, cae365 processes withdrawal requests promptly. bKash, Nagad, and Rocket withdrawals are typically completed within minutes of approval.
All casino games on cae365 use independently audited RNG technology supplied by certified providers. Published RTP figures are accurate and based on independent testing — not internal estimates.
cae365 protects your account with 256-bit SSL encryption, two-factor authentication options, and session monitoring. Your personal data and funds are secured to the highest standard available on the platform.
Deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion are all available as standard account features at cae365 — free of charge and accessible to every registered player at any time.
cae365 is committed to resolving all player disputes fairly and transparently. Our support team is available around the clock via live chat and WhatsApp to handle any account, payment, or game-related query.
If any part of these Terms & Conditions is unclear, our support team is available 24/7 to assist. You can also explore our FAQ page for quick answers, or visit the cae365 Casino and sportsbook to start playing today. Players must be 18 or older.